cvshealth.com

1.3
1.3 Based on 10 reviews

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RB66
Worst Pharmacy experience I can recall

Worst Pharmacy experience I can recall. Panama city beach location had a traveling pharmacist named Muhammad. Muhammad chose to judge me based on medication that I had been prescribed the month prior due to a accident that almost killed me. I broke my collarbone I fractured my head, and nose ,had a brain bleed i was an ICU unit for 3 days, and almost died. I was forced to have to take medication for the pain. I do not take pain medication. Its not something that I would ever want to take. But was forced to Due to having broken bones, and head injury. Not taking pain medications now,only 3 weeks, but have other meds that I have to take. I'm a sufferer of PTSD and have severe panic and fear constantly. So I have to take a medication to keep myself calm,so that I can leave my home and work. I was immediately judged, and then my prescription withheld, then this pharmacist proceeded to call my doctor saying that I was trying to fill early. I fill according to the app only. I never call and asked to fill a prescription early. I look at the app, it says when, that's when I do it. Never have had a problem before. Only after I was prescribed pain medication for a few weeks. It's humiliating that someone has to take medicine as it is, especially for me. But now I'm going to be forced to go and speak with the manager of this new Pharmacy because the CVS location I usually use is closing. The new Pharmacy has already given me a hard time, humiliated me, and is basically not going to fill my regular medicine until the 30th day after. Which means I will be without medication that I have to have every single morning at 5:00 a.m. on the 30th day. If I don't take this medication, I could be in the hospital from severe panic, that makes me pass out ,and I usually will have a seizure after a major panic attack. The fear that this creates in me every single day of my life is horrible ,and then to have a pharmacy treat you as though you're nothing ,and not important ,and basically like you're a drug addict because you had to have opiates for 3 weeks is unacceptable. My regular medications are not opiates, never have I nor would i. I'm not a young girl ,I've been taking this medication for over 20 years that they are giving me a hard time about. The new location is the CVS on back Beach right next to Lowe's. I am horrified and Dread having to go there now, knowing that I'm going to have to walk in, and get humiliated again. What I'm going to have to do is I'm going to have to sit down with the pharmacy manager, and explain my situation Regarding why I have to take a medication for panic. Which was a violent crime that happened in my twenties in Atlanta. It has shaped the person i am today. It's really no one's business, it's embarrassing and I don't want to have to do it but I'm going to be forced to again. All because of this traveling pharmacist that knows nothing about me, and apparently has put things in the computer regarding me, which caused this new CVS location to immediately judge, wreck me, and now trying to withhold medications for me on the 30th day of the month which like I said will send me straight to the er.. People that have to take medication for panic disorders should never be put into position by the pharmacy to be put into a panic, the whole reason that I have to take the medication in the first place. They should be helpful and caring. The fact that I'm having to do a review regarding people that are supposed to be helping is unfathomable to me.

1
Date of experience: Jun 26, 2025

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