In November 2025 I bought a cycplus AS2 Pro pump,but in January 26 went to use it for only the 3rd time and it failed to work,got in contact with Cycplus customer service, Vicky from Cycplus responded immediately,even though it was a New Year break,they tried to fix the issue with advice by email which sadly didn't work,but immediately arranged to send out a replacement,free of charge.We are all quick enough to moan when things go wrong,but rarely take time to compliment when things go right,I cannot fault this company's service and would highly recommend, just wish everyone I dealt with was as polite professional and helpful, thankyou very much Vicky and Cycplus.
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CYCPLUS was founded in 2014 by Steven and a dedicated research and development team. Their initial goal was simple: a group of passionate young cyclists wanting to create their own cycling products. Founder Steven places a strong emphasis on user experience, adhering to the principles of professionalism, high quality, and innovation. CYCPLUS focuses on delivering high-quality cycling electronics and accessories, striving to bring more convenience and enjoyment to cycling enthusiasts around the world. Our vision is to empower everyone to become their own cycling coach and expert.See more
