I attempted to cancel my account last week and was informed that the cancellation couldn't be processed until the pay period concluded, which I understood. I was told I would receive my paycheck and that my direct deposit would then be managed by my employer. However, that payment did not arrive as expected. I contacted support this morning, and they reassured me that everything was fine and my payment would be processed by 5 PM. That also did not occur. When I called again, I was told that since I canceled my account, they didn't have my direct deposit details, which contradicted what I was told during the cancellation and earlier today. To make matters worse, they had to reactivate my account to send the payment. So, not only did I not receive my payment today, but I also had to reactivate an account I tried to cancel! Will I face this same issue again when I attempt to cancel after my paycheck processes? That's a great question! I advise staying away unless absolutely necessary.
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DailyPay is a technology solution that lets your employees control when they get paid. Empower employees to meet financial goals and pay bills on time.
