I wish I could share my positive experience with my order, but it never arrived. It's been three weeks now, but I'm sure it's just taking its time. I received an email stating that my address was missing from their records. I quickly responded with my full address and was assured it would be addressed. The customer service was less than helpful. Each time I contacted them, I got the same generic responses that didn't address any of my concerns. It's quite remarkable how they managed to say so much without providing any useful information. After calling five times, I was consistently told they were 'waiting on handover'. At this point, I was uncertain if my package even existed, but I do appreciate their ability to avoid giving any helpful updates. It was only when I reached out to the local warehouse directly that my package was finally delivered. It turns out they hadn’t even provided the address to them, despite my prompt response three weeks ago. If you enjoy delays, vague answers, and uncertainty, this is definitely the courier service for you.
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