Extremely disappointing experience. The service only has one location in the city, and their incompetence is evident as they failed to deliver my items despite me being home all day. They didn’t ring the doorbell, call, or leave a notification. After several attempts to reach the support team, they suggested I drive an hour to collect my parcel from the depot. The support team seems completely unaware of my parcel's whereabouts. This courier service is truly unacceptable; they have one main responsibility!
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