dairyqueen.com

2.3
2.3 Based on 120 reviews

Dairy Queen is an American chain of soft serve ice cream and fast-food restaurants owned by International Dairy Queen, Inc.,...

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Vera B.
Unacceptable Pricing Practices

I visited a location where a 10-inch ice cream cake was listed at $41 in-store. I ordered through a delivery service but picked it up myself, only to be charged $55.35! That’s nearly a $15 increase. When I questioned the staff about this discrepancy, they blamed the delivery service for the markup. However, when I pressed further, they admitted they increase prices to cover their costs. They don’t inform customers about this significant price difference beforehand, which feels like extortion. Transparency about pricing is essential, and customers should be notified before making a purchase. This experience was frustrating, and the staff displayed a lack of understanding regarding ethical pricing practices.

1
Date of experience: Jan 09, 2026

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Business Details

  • Dairy Queen is an American chain of soft serve ice cream and fast-food restaurants owned by International Dairy Queen, Inc.,

  • language https://dairyqueen.com

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