After being transferred to a new provider following their acquisition of another company, the experience has been incredibly frustrating and unprofessional. We were misinformed about potentially being placed into a new contract that we never agreed to. It required significant effort and persistence on my part to ultimately confirm that this was incorrect. Due to this misinformation and the resulting delays, we missed our intended 90-day notice period through no fault of our own. The representative assigned to us was hard to reach, declined to return my calls despite several requests, and displayed minimal interest in assisting us. We were then informed that we could “kindly” provide 60 days’ notice instead, which effectively locked us into an additional month, accompanied by vague warnings about what our contract “should” entail—without any supporting evidence. Overall, there was poor communication, a lack of transparency, and a very disappointing experience. I would not recommend this provider.
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Daisy is the one of the UK's largest independent providers of voice, connectivity, mobile, IoT, cyber security, phone systems, cloud and IT services.
As an independent provider, we work with all of the major telecommunications networks and suppliers, meaning we’ll always get the best deal in the market for our customers.
We combine straightforward solutions with friendly, helpful people to help businesses collaborate, communicate and connect. See more
