Daisy Communications have been terrible. DO NOT USE. They provided a quote for a Fibre leased Line on a 36mth contract for the business and when I asked the service level they were providing for that monthly fee:- fault response time etc..... they simply ignored the question and when I persisted they eventually told me " we don't really do Service Level Agreements" when I pointed out that the Daisy Website had Service Level Agreement (SLA) as specific selling point for the Leased Line they simply went quiet and again ignored the issue. They then blamed a selling agent and tried to get them to sort it out. I advised that I would not be taking the service unless I know the response to fault being offered. (BT guarantees a 5 hr fix time).
Daisy solution was to still ignore and simply send out the hardware and inform me that they were stating billing. THIS IS RIDICULOUS.
the only reason I am on here is because they simply will not engage with the issue.
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Daisy is the one of the UK's largest independent providers of voice, connectivity, mobile, IoT, cyber security, phone systems, cloud and IT services.
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