I honestly would give zero stars if I could. They reached out with an offer for a bundle to my small business Instagram - through the DMs - so I purchased. I reached out to inquire about tracking and they said it was dispatched - even though the tracking number hasn’t updated. I reached out a month later and requested updates and was ghosted. When I requested a refund a few weeks after they responded immediately (and rudely) saying the holidays cause back up, but earlier they said it was already dispatched? I try to be understanding with small businesses as a small business downer myself, but not responding or giving truthful updates is not appropriate. 0/5. Rude and also not truthful.
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