Our small start up business placed an order on 7th August 2025. We went for the “starter bundle” for £15. Communication was quick and a link was sent for payment. Payment was made and we heard nothing for a few weeks. We sent an Instagram message as it dawned on us, we hadn’t provided any contact details or preference as to what was going to be included on the design and we also requested an update on expected delivery. We received a response 6 days later, advising us that our order would be sent after the bank holiday weekend. The weekend had been and gone and no sign of our order, but we still also hadn’t provided any preference or contact details for our business cards (wasn’t sure how the whole process worked and she certainly didn’t keep us right). Sent another follow up message a week or so later, requesting an update - no reply. While we were waiting patiently on a response / update on our order, she was actively advertising further “deals” on social media rather than focusing on the orders and payments already received. Still no response to our last message when we receive an email confirming a refund will be processed?! that was great, saved us a job because that was definitely our next step. We received NO further communication and the refund was in our account this week. Absolute waste of everyone’s time and would not recommend at all. Don’t know why she continues to advertise on social media when she can’t keep up with the paying customers she already has confirmed. Don’t like to give people a bad name but this was bang out of order.
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