The granite countertop was put in & there was a big gap between the back splash & granite. They glued in the sink & cut the hole for the faucet. They then moved the countertop so it was closer to the wall & caulked it.There were several issues from the get go. After they left I realized:1) the sink was not centered2) the hole for the faucet was not centered3) the counter top has a longer overhang on one side4) the hole for the sink is not large enough5) I was told I would get the piece of granite that was cut out for the sink- WE DID NOT GET THIS, YET PAID FOR IT! 6) they did laser measurements before hand so that everything would be perfect7) the price went up another $500 after they laser measured it too7) I have called, emailed , they ignore you. The women was rude the first time I asked for the piece that they cut out.They offered to come out & fix it,BUT WANTED ME TO PAY MY PLUMBER AGAIN FOR THEIR TERRIBLE JOB!!!I said & go through that again. My anxiety was through the roof with the rude woman, the workers who felt it was ok to leave it with a big gap. If it's laser measured, it should be PERFECT!!I get a call from a manager who says we can put in your back splash. Hmmm , I said let me ask my husband. He says I'll call you tomorrow. NO PHONE CALL, NO FOLLOW UP EMAILS, EVERYONE IGNORES YOU!!!I call them & said, tell him they can do the back splash..HAVEN'T HEARD A WORD BACK FROM THEM!!! My pictures show how uneven everything is..My suggestion is they have a LOW RATING for a reason. BUYER BEWARE!!!!!!
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