The granite countertop was put in & there was a big gap between the back splash & granite.
They glued in the sink & cut the hole for the faucet.
They then moved the countertop so it was closer to the wall & caulked it.
There were several issues from the get go.
After they left I realized:
1) the sink was not centered
2) the hole for the faucet was not centered
3) the counter top has a longer overhang on one side
4) the hole for the sink is not large enough
5) I was told I would get the piece of granite that was cut out for the sink-
WE DID NOT GET THIS, YET PAID FOR IT!
6) they did laser measurements before hand so that everything would be perfect
7) the price went up another $500 after they laser measured it too
7) I have called, emailed , they ignore you. The women was rude the first time I asked for the piece that they cut out.
They offered to come out & fix it,BUT WANTED ME TO PAY MY PLUMBER AGAIN FOR THEIR TERRIBLE JOB!!!
I said & go through that again.
My anxiety was through the roof with the rude woman, the workers who felt it was ok to leave it with a big gap.
If it's laser measured, it should be PERFECT!!
I get a call from a manager who says we can put in your back splash.
Hmmm , I said let me ask my husband.
He says I'll call you tomorrow.
NO PHONE CALL, NO FOLLOW UP EMAILS, EVERYONE IGNORES YOU!!!
I call them & said, tell him they can do the back splash..
HAVEN'T HEARD A WORD BACK FROM THEM!!!
My pictures show how uneven everything is..
My suggestion is they have a
LOW RATING for a reason.
BUYER BEWARE!!!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Daltile is America’s leader in ceramic tile & natural stone. Built on a tradition of outstanding design, quality, and service, our award-winning tile sets the standard for the entire industry. Browse are extensive selection of trustworthy tile for floo...
