IncompetentI have now had to contact them three times – once using their telephone service which cost me over £30 – to try to remedy a series of errors. They promise to fix things and then simply don’t.The worst of it is, one of the representatives I spoke to, treated me like I was an idiot or a small child and kept telling me I was mistaken about whom I had spoken to. Only when I demanded they check their notes did they realise I was both not mistaken and not an idiot.I know this brand is aimed at older customers, so if they spoke to my Mother like this I would be deeply upset. As it was they spoke to me and unless they fix things quickly, I’ll not be shopping with them again.
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Damart are a French owned global retailer in the direct home shopping market who specialise in clothing for the senior lady. Damart are best known for thermal products, developed from our unique ‘thermolactyl’ fabric which we patented back in 1953. Since then, Damart has quickly become known across the European marketplace, as has our growing range of exciting products – from our famous thermals to ladieswear, homewear and garden products. Aimed at the 75+ age group,our ‘sister’ brand,‘Sedagyl’, offers products which provide ‘comfort’ and well-being for the senior market.
Winners of the UK Customer Satisfaction Awards in 2014.See more
