You kept us well informed with numerous reminder emails about our visit, including essential information about the house and how to access it. One minor issue was that the Wi-Fi login details were incorrect, but my husband figured it out as it was noted on the router. I found it a bit frustrating to receive multiple requests to fill out questionnaires about our stay in such a short time. After long journeys, not everyone checks their email frequently or wants to fill out forms. However, it seems the company is genuinely interested in maximizing customer satisfaction.
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