I made a booking through a travel platform over nine months ago. However, only closer to the date did they request a large deposit, which they are unwilling to return, along with undisclosed extra charges. They also pressured us into a large cleaning fee that was almost the cost of the booking. At the holiday home, there was no heating despite cold temperatures at night, which was not disclosed beforehand. The customer support team understands inquiries but fails to follow up effectively via phone or email. Given what I paid, I would have been better off at a hotel with proper heating and customer service.
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Sommerhuse i Danmark, Norge, Sverige og Nordtyskland. Mere end 10.000 ferieboliger gør det nemt for dig at finde frem til det hus, der lever helt op til dine behov og ønsker.