dancovershop.com

3.7
3.7 Based on 201 reviews

...

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Petra Van Gucht
Incomplete delivery and no solution from customer service

Very disappointing experience with Dancover.My order was delivered incomplete, and the tracking numbers I received do not work, making it impossible to check where the missing parts are.I have contacted customer service several times. They do respond, but no real solution is provided. I keep receiving general replies while the actual problem remains unresolved.As of today, I have neither received the missing items nor any clear information about when this issue will be resolved.Mistakes in deliveries can happen, but what is really frustrating is the lack of responsibility and the absence of a concrete solution for the customer.Based on my experience so far, I cannot recommend this company.If this issue is properly resolved, I will be happy to update my review.

1
Date of experience: Mar 09, 2026

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