dancovershop.com

3.7
3.7 Based on 201 reviews

...

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Gabe Patterson
Excessive Parts Pricing Policy

Product is fine but price of spare parts does not reflect cost of new product. If you are unfortunate enough to sustain some damage you will have to pay an excessive amount to replace the component. We had to pay £190 for a replacement canvas roof (not even including the wind top) plus £53 carriage for a small box weighing under 4kgs. At time of order same complete Osiris Gazebo incl all frames, roof structure, curtains, nets, roof etc etc was only £403 with no charge for delivery. If you were to add in the small wind top you would pay almost 70% cost of complete new Gazebo just for canvas top. I think that’s excessive in anyone’s language, if you choose to buy then be prepared if you need to replace any parts.

1
Date of experience: May 12, 2025

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