DO NOT BUY FROM DANCOVER.I bought a FleXtents Xtreme 60 “Storm” pop-up gazebo. It arrived late, was used once, and did not even survive its first night.Moderate weather conditions bent the frame, ripped the roof, and caused seams to fail. This is a product sold as Xtreme and Storm-rated. The reality is cheap materials, poor stitching, and a structure that collapses under limited use. This was not misuse. This was not extreme weather. This was a complete failure of quality.If you are considering Dancover, don’t. The marketing does not match the product, and the durability claims are meaningless.Despite clear evidence, photos, and the product failing after a single use, Dancover have refused to offer a refund, replacement, or proper repair, ignoring their obligations under UK/EU consumer law. Instead of taking responsibility for an obviously faulty product, they deflect, delay, and avoid.Customer service is abysmal - unhelpful, dismissive, and clearly more interested in avoiding liability than helping customers. Once they have your money, you are on your own!!!Save yourself the frustration.DO NOT BUY FROM DANCOVER.
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