**** updated****They tried to respond to this review by saying it’s been resolved. It hasn’t. They sent me a damaged unit. Refused to pay for shipping back and were super unhelpful. Terrible customer service. I’ve never ever left any reviews ever in my life. But this was sooooo bad I felt compelled to save you all from the same horror. Aside from the fact the unit was absolute rubbish anyway, the customer service surprisingly was even worse!!They’ll be out of business if this quality or product and service continues….Here was my original review. Ordered a shed from Dancover, it arrived damaged and was clearly poor quality. I informed them immediately. They offered a partial refund or a replacement. I tried to make it work but couldn’t due to the damage, so I requested a full refund.They confirmed the replacement was cancelled… then sent it anyway. I refused delivery, and now they’re trying to make me pay return shipping — despite the product arriving faulty, which is a direct breach of UK consumer law.Endless emails. No accountability. No refund. They’re ignoring their legal responsibilities and shifting blame onto the customer.Wouldn’t use again. Be warned — if something goes wrong, you’re on your own.
Claim your business profile now and gain access to all features and respond to customer reviews.
