dancovershop.com

3.7
3.7 Based on 201 reviews

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Velma Adams
Ordered the gazebo paid in full then…

Ordered the gazebo paid in full then found out delivery on the due date was postponed due courier problems didnt realise the weight of my purchase comunication problem apparently took a day off of work to be in for the delvery also Got my delivery a few days later started to put the gazebo together and it has quite a few missing pieces and now i cant use my gazebo because its unsafe because of missing parts called Dancover direct had to do all my report online and i still havent recieved my missing components and cannot use my gazebo and the weather has been superb Was told by customer services this would be dealt with but this has not happened still waiting no one gets back to you my trust is lost with this company the product is ok if complete and on time so sorry to have to upload my experience but i am not a happy customer And to top it all the response i got from Dancover is through trust pilot they cant even contact me direct regarding my missing parts shocking customer servicenow 27/7/25 still no date on my missing parts this is very bad

2
Date of experience: Jun 06, 2025

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