danetti.com

4.6
4.6 Based on 21 reviews

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Frederic Fisher
Stylish furniture, but delivery service is a nightmare

The furniture is indeed stylish and attractive, but the delivery service has been extremely disappointing, perhaps the worst I've encountered. I've made multiple orders with the company, and each time there were problems. Initially, not all items arrived. Then, I received a call about an item I never ordered. On another occasion, the delivery team complained right away about the second-floor delivery. After a very uncomfortable exchange, they finally delivered the item, but it was damaged. I ended up fixing it myself to avoid wasting more time with such poor service. And this delivery service isn't complimentary! In the last three months, I've received many deliveries from various furniture retailers, and none were as frustrating as this one. Staff from other companies were courteous, and some even helped assemble the furniture to avoid damage. There's definitely room for improvement here.

1
Date of experience: Dec 22, 2025

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