Initially, my first order of a plush arrived quickly and as expected, which made me happy. However, my second order took forever, and after reaching out, I encountered terrible customer service. My package was lost, and although they claimed they would resend it, I was directed to a scam number instead. Now I'm left trying to get my money back for something I never received, and they have stopped replying to my emails. I won't be shopping here again.
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