It has to be said that this company need urgent attention to customer service standards and delivery procedure! At the moment both are non existent.
I ordered my sister and her husband champagne and wine for their wedding anniversary. Neither were delivered - apparently the driver ran out of time!! I then was told that the wine wasn’t even in stock! How are you allowing stock to be purchased when you don’t even have it! What was meant to be a surprise turned into one enormous disappointment both for my sister and for me. I won’t be using Dan Murphy again - there is absolutely no accountability for the poor service standards and systems that need a complete overhaul! I am still awaiting a reply to my email - I won’t hold thy breath!
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Dan Murphy's is an Australian liquor supermarket chain owned by Woolworths Limited, with 226 stores across the country.