I had previously ordered special releases from this company and decided to try some of their other products. When my package arrived, it contained two bags, one of which was incorrect. I reached out via email and got a response within an hour from a representative who assured me that the correct bag would be sent out the same day, and I could keep the one that was sent by mistake. The replacement arrived quickly, and I was pleased with the speedy delivery, excellent customer service, and, most importantly, fantastic coffee. I will definitely be ordering again!
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