The first item a bed, was not supplied on time and within the timeframes quoted by Darlings.The second item is presently 3 weeks late beyond their quoted supply date, and trying to chase Darlings is a frustrating experience. I complained, to hear back from the Customer Service Manager, who promised me an weekly update on the progress (this did not happen), and a refund on the £75 delivery charge (took 19 days to get!).One pays a premium price for a product, one does not get a premium service from Darlings.
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Browse our huge selection of sofas, sofa beds, corner sofas and more at Darlings of Chelsea. We offer high quality, hand crafted luxury sofas at great prices.