The process is overly bureaucratic, with an excessive dependence on traditional mail, leading to significant delays. Setting up or using Darlington online can be quite challenging, as they even send your ID through the mail, which is puzzling. Although interest rates are generally more favorable compared to Nationwide, the hassle of dealing with these issues makes me reconsider continuing with them.
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We are a mutual at heart, putting our members first and have been since 1856.
We have nine branches spread across the North East, County Durham, and North Yorkshire. The branches are supported by our on-line banking service, Darlingtonline.
We offer a range of savings accounts and mortgages, to help our members save for the future and realise the dream of owning their own home.See more
