Fantastic experience today. Took my grandson who is almost 3 into the branch to pay his piggy bank money in. I am trying to teach him about savings, so it's fantastic that he can still get a passbook account to watch his pennies grow. The staff were wonderful with him. The low counter for disabled customers was perfect so that he could see what the assistant was doing. He was allowed to 'help' her weigh his money and the staff attitude made the experience so positive that we will be going regularly to do this. Banks could learn a lot about personal service from small building societies
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We are a mutual at heart, putting our members first and have been since 1856.
We have nine branches spread across the North East, County Durham, and North Yorkshire. The branches are supported by our on-line banking service, Darlingtonline.
We offer a range of savings accounts and mortgages, to help our members save for the future and realise the dream of owning their own home.See more
