I decided to open a new account and only had the choice of doing this by post or visiting a branch I unfortunately went to a branch where I was told that I would need an appointment, No mention of this on line Or to fill in a lengthy form. The assistant was Not friendly and put me off this Society for LifeI decided to go to another Society and opened an account without a problem and will give my savings to them as the Darlington building society didn't want it !!!!!Following your reply 20 hours ago, I will not be giving you my full details as I will never contact Darlington building society again Following my experience. You should give excellent service to All of your customers or do more monitoring of your branch staff
Claim your business profile now and gain access to all features and respond to customer reviews.
We are a mutual at heart, putting our members first and have been since 1856.
We have nine branches spread across the North East, County Durham, and North Yorkshire. The branches are supported by our on-line banking service, Darlingtonline.
We offer a range of savings accounts and mortgages, to help our members save for the future and realise the dream of owning their own home.See more
