The day after using the crossing, I realized I hadn’t paid and promptly made the payment for two crossings, just outside the time limit. Instead, I received a penalty charge of £35 plus an unjust £3.50 for a non-existent third crossing. The government had promised that once the bridge was paid for, the crossing charge would be eliminated, which clearly was untrue. They claim the fees are for traffic management and maintenance, but this seems misleading. The bridge and tunnels require minimal upkeep, so where is the money actually going? The delays are infuriating, and it's disheartening to see trucks lifting axles to save fuel. Next time you're stuck in traffic, remember that you're paying for this inefficiency.
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