The system is deeply flawed, yet it generates too much revenue for any changes to be made. I attempted to pay the charge but was denied an account because the car was already linked to another owner's account. I couldn’t pay in time, and when I called, they told me I would have to pay a fine, but since I wasn’t the registered keeper, I wouldn’t receive it. Now, someone who didn’t use the crossing will face the fine and the appeal process due to their inability to manage accounts properly.
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