I took my car here on new year eve as I noticed a coolant was draining from my car, I was told on the day I needed to pay £97 for them to have a look at it and then to be told the head gasket had gone and needed to be replaced. I booked in for the work to be completed and was told it would take a week to be completed - I waited 3 weeks for my car to be fixed, every time I called I was told I would get a call back and never received one. Every person I spoke to told me a different story about how long this will take and on the third week be told my car hadn’t even had the work started yet? After the work had been completed and I paid another £730 on top of the £97 I had already paid my car needed an MOT to which I took to a different garage in total shock it came back with a coolant leak which Is what I originally booked the car in with at dash cars. I spoke to the garage who did its MOT and they advised this should have been picked up when the head gasket was replaced so I rang back dash cars and asked if they could have a look at it and see if it’s from any of the work they have done and to call me before going anymore work on my car - 4 hours late I rang back for an update to be told they are already working on my car and I needed to pay another £80 when I questioned why they have done the work before speaking to me I was told I was giving the “ lip “ and because I am pestering them they would do it for £30. When I went to collect my car I was then told i was not needed as a customer by the owner to then have the mechanic come out and argue with me I told them I was on a budget so they didn’t check everything… I never once said I was on a budget and I will always happily pay what I need too for my car to be fixed properly. My thoughts are if you are sure your work in completed properly I would not be doing it on the cheap.. Overall the experience of waiting 3 weeks for my car to be half fixed, £900 down & spoken to like rubbish I will take my buisness elsewhere and would advise people stay clear of this garage.
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