An engineer came out and stated that a new dishwasher was necessary. I was sent a link for a potential replacement, which I accepted. However, weeks later, I still haven't received a replacement because the team couldn't place the order due to issues with their account, which I only learned after following up. Now, I'm not getting any responses to my emails, and my calls don’t go through. I'm extremely frustrated with the lack of follow-up service after they were quick to take my payments every month.
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