We engaged DataCaptive after being quoted $3,000 for a lead list. They agreed in writing to match a competitor at $2,500.
Unfortunately, the quality of the data was unacceptable.
A significant number of emails bounced immediately. Many contacts had already left their listed positions. This undermines the basic purpose of purchasing a verified B2B list.
We reached out to request remediation and replacement contacts but have not received a meaningful response.
If a company is selling professional contact data, accuracy and responsiveness are essential. At this price point, buyers should not have to manually clean large portions of the list.
We are requesting a refund or a properly validated replacement list. I will update this review if the issue is resolved.
DataCaptive was aware of the platform I am using so they ask for a report not possible on my platform to avoid honoring their guarantee...Regarding the SMTP report, Instantly does not provide a traditional SMTP server report but offers detailed campaign analytics including bounce tracking, delivery status, and engagement metrics. If you want, I can help you access or generate detailed deliverability insights related to your campaign.
Here's a summary of your "NP Campaign" email activity:
Unique Emails and Bounces
Total unique leads contacted: 1,927
Total bounced emails: 459
Currently, no emails have been recorded as opened in the campaign steps.
I consider this abysmal and recommend everyone stay away from DataCaptive.
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DataCaptive helps you achieve your business goals through customized database, connect with interested qualified prospects who are seeking information to move forward in the buying process and engage more individuals by phone, email, direct-mail and social networks.
