The customer service is virtually non-existent. They frequently sell items online that are not actually available, leading to cancellations after payment is processed. The item I received did not correspond to the photos or description provided on the website. What is displayed online does not reflect what you actually receive. Neither the support team nor the store manager demonstrated genuine concern or took responsibility for properly addressing the issue. Overall, this was an incredibly frustrating experience. In my view, this is one of the poorest retail experiences in the area, both online and in-store. I will not be returning.
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