davidjones.com.au

1.9
1.9 Based on 41 reviews

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Emi Lovett
Very worse shopping experience ever had with DJ. I won't buy anything from DJ and also this brand De

Very worse shopping experience ever had with DJ. I won't buy anything from DJ and also this brand Decjuba. i placed order on 21 Feb for a DecJuba for a tee I loved. there is size M. there is NO " Low stock" note displayed while I was shopping at that day. I received the DJ reply email about prepareing your order. Today is 2 March 2026, still processing the order. I went to live chat with DJ. Then they stated that they sent email to the supplier to follow up. and asked me to wait for 24hours. Suddenly after 2 hours later, I received the email DJ - cancel my order and refund to me. My god. So bad so bad... a care team just cancel my order without asking my decision. The reason given is even much unacceptable. They stated the item was damaged when the team go to pick up the item. My god. It is A TEE, what kind of damage can done on a TEE... the reason is NOT a joke. What kind of service team would give out such " ridiculas " reason ? If the tee damaged, get another one for your customer... easy job.. unless you do not even care about your customer at all.. i bought this tee as gift to my girlfriend..

1
Date of experience: Mar 02, 2026

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