I needed to suspend my membership because of recent surgery that prevents me from using the facilities of my local club at Raynes Park. I made telephone contact with
James Imray, a member of the members’ support team to explain the situation. He advised me what I needed to do and throughout was empathetic and understanding of my situation. Having told me what information I needed to supply to support my application for temporary suspension I was able to email this and the whole matter was dealt with within a day. The solution I was offered was flexible enough for me to resume membership as soon as I am well enough to use the facilities safely. This was a highly satisfactory outcome, delivered with care and I could not be more pleased.eell done James and all credit for the excellent training that you must have been given.
Claim your business profile now and gain access to all features and respond to customer reviews.
