What began as a minor leak escalated into a £10,000 issue that took two months to resolve. After four visits from leak detection experts and countless phone calls over 30 days, I was told my home was uninhabitable. I eventually located the leak myself in just half an hour, right where I had initially indicated. I faced unprofessional behavior from contractors over the phone. There was even blood smeared on the walls that wasn't cleaned up. It's been over three months with no update on my claim, despite assurances we would be contacted before the New Year. If handled properly, this leak could have been identified and repaired for under £800 in just a few days.
Claim your business profile now and gain access to all features and respond to customer reviews.
