I recently purchased two products in bottles with hinged lid. On first use the hinge broke. No longer confident that lid would stay on / seal product when in my bag.Contacted customer service - their response was essentially oh dear, never mind, nothing to do with us.I asked for a replacement bottle to be told we don’t have access to those. I was advised to contact company I bought item from to get them to provide a bottle ! Very disappointed, that having paid a considerable amount for products, the company really couldn’t care less about customer satisfaction.
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