davines.com

3.2
3.2 Based on 11 reviews

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Average Rating

3.2

/
5

11 Reviews

5 Star
45%
4 Star
0%
3 Star
18%
2 Star
0%
1 Star
36%

All Reviews

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Review Time

livier de la rosa vargas
Very agressive products

These are very agressive products for the scalp, I have used their products for my colored hair:shampooing along with the serum MELU, and the ALCHEMIC Conditioner TobaccoVery disappointed they will dry your hair and irritate your scalp, avoid them.

1
Date of experience: Jun 05, 2025
Kayleigh
I'm honestly in love with Davines

I'm honestly in love with Davines, I've been using their Purifying and Energizing shampoos and gels on rotation for a while now and even after so many months I still feel the benefits after every use. My hair feels healthier than it has done for years and whilst it's not the cheapest, it's worth every penny. Recommended to me by my sister in law, and being recommended by me to literally everyone who will listen! Love love love!

5
Date of experience: Apr 04, 2025
Noreen
Nonexistent customer service

I decided to invest in over $200 worth of Davines products. When the products arrived, the package was a mess, soaked at the bottom. It turns out the shampoo spilled all over the place and, that shampoo is not cheap. Fortunately I was able to salvage most everything else from the box. Customer service is virtually nonexistent since I have not heard back all week despite multiple attempts to reach out in different ways. My conclusion is that the way they treat customers is not that important to them.

1
Date of experience: Jan 07, 2025
Rebecca
I love the products but they use DPD as…

I love the products but they use DPD as a delivery service. Whenever I order, they never actually deliver to my home and I have to go 30 minutes out of my way to pick up the package. I'll order my Davines products from somewhere else from now.

3
Date of experience: Nov 06, 2024
Sandra Price
An unusual approach to customer service

I recently purchased two products in bottles with hinged lid. On first use the hinge broke. No longer confident that lid would stay on / seal product when in my bag.Contacted customer service - their response was essentially oh dear, never mind, nothing to do with us.I asked for a replacement bottle to be told we don’t have access to those. I was advised to contact company I bought item from to get them to provide a bottle ! Very disappointed, that having paid a considerable amount for products, the company really couldn’t care less about customer satisfaction.

1
Date of experience: Jun 11, 2024
Sara Cerutti
Using Davines since 2016

I discovered Davines in 2016 while living in the UK and I've been using it since then. Tried other products but nothing beats Davines. Great fan of the 'Oi' products. But really tried almost all of them as I went through different hair phases in these 7 years.

5
Date of experience: Dec 13, 2023
Никита
Amazing, actually

About half a year ago I bought a few Davines products, and while being a bit pricey, they didn't disappoint. The Alchemy copper shampoo suits my hair really well and gives it a nice tint without going overboard. SPF sits well on skin, even though I used to hate having SPF on my face, this one I can tolerate. Texturizing serum has been my favourite so far, as you only need a little of it so a bottle is enough for a while. Definitely going to try something else.

5
Date of experience: Jul 14, 2023
Best hair product!

I literally love Davines and I’m obsessed with their MELU line. I was so desperate with my hair, as I started losing a lot of hair and at some point it became very dry at the end but super oily on my scalp. I literally tried everything, but then I came across Davines. It’s such a great brand, no nasty stuff and it smells great. In a matter of a couple of weeks my hair back to normal. Now I can’t use anything else anymore, as this has given life back to my hair and literally no other product can compre to it.

5
Date of experience: Apr 18, 2023
Jane Matthews
l bought Davines Expensive hair products with upsetting results

l bought Davines Shampoo and Conditioner for silver hair. So upset how my hair looks now; a little lovely silver colour (hoping l would have produced the colour further with Davines), lots of strands of brassy blonde and also a small amount of brown/gingery hair (horrible shade really hard to describe).I have realised my hair is growing with a silver grey colour, but obviously the other colours will take approximately a year to outgrow. I am so upset l am going to seek advise if something could be improved.

1
Date of experience: Mar 05, 2022
Rebeca Soto
Love their products

Love their products, their smell, texture and packaging. Plus love all about their philosophy in sustainability. Online experience is great, but in salon is outstanding.

5
Date of experience: Oct 29, 2021

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