I ordered a garden table well in advance, with confirmed delivery dates for the following week, to prepare for an important family dinner. However, on the morning of the scheduled delivery, just an hour before arrival, I received a message from the delivery team stating they could not deliver because the item had not been dispatched. This situation has been extremely frustrating. Due to the incompetence of both the store and the delivery service, I had to cancel significant family plans. It’s beyond me how such a large item could be lost in the process, especially since I ordered well in advance. The lack of support from both companies has made this experience dreadful. I will not be using either service again in the future. The level of service has been unacceptable, and I strongly advise others to think carefully before placing an order.
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