DAZN agreed to cancel my membership with immediate affect due to accidently purchase please see confirmation below. After I confirmed I would like this to happen they have since changed there mind. You cannot do this DAZN Arun you confirmed you would cancel my membership immediately please read what you said and action.
"While we are unable to process a refund of the £24.99 already paid under the standard policy, we are prepared to honour a one-time exception by cancelling your subscription immediately, with no further charges applied going forward. Please note that access to DAZN content would end immediately upon cancellation.
I also want to assure you that your feedback regarding the sign-up experience and transparency has been noted. We will ensure this is shared internally with the relevant teams as part of our ongoing efforts to improve clarity and the overall customer journey.
Please let me know if you would like me to proceed with the immediate cancellation, and I will arrange this for you without delay"
Kind regards,
Arun
DAZN Customer Service Team
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