dazn.com

1.3
1.3 Based on 21 reviews

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Average Rating

1.3

/
5

21 Reviews

5 Star
3%
4 Star
0%
3 Star
3%
2 Star
6%
1 Star
88%

All Reviews

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Review Time

Jeremy Reed
Was a solid service until they auto-renewed me for a year without asking or notifying me. This is ju

Was a solid service until they auto-renewed me for a year without asking or notifying me. This is just unethical and their support was not very flexible and took a long time to get to a solution that still involved me paying an early cancellation charge

1
Date of experience: Mar 08, 2026
Victoria Smith
Brutal customer service...have been a loyal subscriber for years and always pause after the Super Bo

Brutal customer service...have been a loyal subscriber for years and always pause after the Super Bowl. Was actually the first year the streaming wasn't brutal and constantly buffering!!!!

Paused again this year (or so I thought) and surprise, surprise I got billed again for another month. Thought, easy enough to deal with and get an in good faith refund.

After reaching out and MULTIPLE emails...all with the same robotic responses 'hope this email finds you well' when I am clearly complaining and want a refund.

Will never subscribe again, totally brutal business model. I have never dealt with such a short sighted company, chasing the nickels and dimes and losing the dollars.

Good luck boys.

1
Date of experience: Mar 08, 2026
Zoita Williams
DAZN agreed to cancel my membership with immediate affect due to accidently purchase please see conf

DAZN agreed to cancel my membership with immediate affect due to accidently purchase please see confirmation below. After I confirmed I would like this to happen they have since changed there mind. You cannot do this DAZN Arun you confirmed you would cancel my membership immediately please read what you said and action.


"While we are unable to process a refund of the £24.99 already paid under the standard policy, we are prepared to honour a one-time exception by cancelling your subscription immediately, with no further charges applied going forward. Please note that access to DAZN content would end immediately upon cancellation.

I also want to assure you that your feedback regarding the sign-up experience and transparency has been noted. We will ensure this is shared internally with the relevant teams as part of our ongoing efforts to improve clarity and the overall customer journey.

Please let me know if you would like me to proceed with the immediate cancellation, and I will arrange this for you without delay"

Kind regards,
Arun
DAZN Customer Service Team

1
Date of experience: Mar 04, 2026
Matt Hodgson
The cancelation process is an absolute rip off. You cancel, then they charge you a cancelation fee a

The cancelation process is an absolute rip off. You cancel, then they charge you a cancelation fee and then bill you for another month. Nobody actually talks to you to explain.
Why don't they just let you cancel and then re-sign up when your sport is on season.
As it stands now, as much as I love NFL games, I will do without due to their cancelation program.
Also the NFL commissioner is an Idiot for making this uncompetitive deal with this shit service.

1
Date of experience: Mar 03, 2026
Tyniesha Roberson
Worst app ever! Paid to watch the fight and couldn’t. Lagging slow bs took my money for poor perfor

Worst app ever! Paid to watch the fight and couldn’t.
Lagging slow bs took my money for poor performance and won’t give back refunds bs! App is trash!

1
Date of experience: Feb 23, 2026
Davin Behboudi
Extremely terrible streaming service. This money hungry platform is the worst of all. It's quality i

Extremely terrible streaming service. This money hungry platform is the worst of all. It's quality isn't bad at all, although, their cancelling feature is terrible. I bought this for the NFL season the recently ended and wanted to cancel, now I find out that it's uncancelable for 1 YEAR. This is extremely embarrassing since other platforms offer cancelation and cost less per month. DAZN is a scam and spend your money elsewhere.

1
Date of experience: Feb 12, 2026
cesar mendez
after paying for an event, unable to watch it on tv, only phone, contacted dazn but unable to fix is

after paying for an event, unable to watch it on tv, only phone, contacted dazn but unable to fix issue, after 2 hours of trying event started so I ASKED FOR REFUND, they disconnect
watched the event on phone and contacted dazn 3 days later but they don't care
did not credit back and charge me again for an extra month of service when I canceled there 7 day free trial

1
Date of experience: Feb 11, 2026
Jon Crane
Read the fine print they say you can cancel at any time and what they are saying you can can cancel

Read the fine print they say you can cancel at any time and what they are saying you can can cancel your subscription but they will still charge you for the full year. I'm absolutely not impressed or happy with this company. Buyer beware they would have got no stars if I could pick that.

1
Date of experience: Feb 06, 2026
Joe Hesketh
I am signed up for NFL Gamepass. I pay to watch NFL games. We used to get to watch the complete US b

I am signed up for NFL Gamepass. I pay to watch NFL games. We used to get to watch the complete US broadcast but DAZN thought it be great to monetise this even further by giving us region based ads. However they have a pool of about 10 ads. Ad breaks, which are frequent, amount to guantanamo bay torture methods. Watching the same 5 adverts on repeat at every ad break is so painful that I genuinely stopped watching some games even though I'd paid for the service. I beg for the love of god you get a pool of say, 50/60 ads. Or you just give us what we paid for and let us watch the US ads because we've already forked out £180 to watch the games. Pick one, I won't be resubscribing next year I'll just find a stream for the sake of my mental health.

1
Date of experience: Jan 25, 2026
EL95
Great boxing coverage, but too many added sports.

I appreciate the boxing coverage, which is why I've been a subscriber since the beginning. However, they have been adding various sports that don't interest me. The price has increased significantly, likely to accommodate these additional sports. They are also introducing pay-per-view events that used to be included in the subscription. I would really prefer a boxing-only plan at a more affordable rate. While I enjoy the boxing content, I could do without all the extras.

3
Date of experience: Jan 15, 2026

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