Got scammed from validated NemID account.Just lost 3600 DKK on a DBA listing, where the seller received my money through MobilePay, and didn't provide tracking number.Contacted DBA customer service (very responsive), apparently they knew that the user profile was hacked and thus the listing was a scam. Apparently they decided to suppress the listing EXACTLY AFTER I PAID the seller.Not sure about what I am more frustrated:- The fact that DBA knew about it being a hacked account and doing nothing- The fact that a second account linked to this scam is still active even AFTER the scam- The fact that both DBA and MobilePay "wash their hands", saying that I have to file a report to the police- The fact that I have to file a fraud complaint to the police (to denounce the behavior) PLUS file a civil complain in order to have any hope of getting my money back (and pay a fee for that)I am therefore quite pissed off, since we neither can trust the Super Secure NemID system, neither the Super Authenticated MobilePay system. The police might know who is behind this (assuming the NemID account was NOT hacked), but getting the money back is a whole other story.I always had good experiences with DBA until now. I won't recomend it anymore now, unless you pick up the item yourself onsite, in order to avoid such situations.It doesn't help that DBA says that "these events are rare, most users are honest, etc". The fact is: I lost nearly 500 EUR and none of these excuses are bringing it back. Unless of course DBA decides to reimburse me, let's see ...Why isn't DBA or MobilePay offering the same kind of insurance against scam/fraud that eBay+Paypal offer? I find it outrageous !
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