I created an account. Soon after my account was blocked. I emailed customer service. They never responded. I emailed again and they said I had to request a phone call from them and use mitid to regain access to the account I had recently created and never used. In other words: they never explained why my account was blocked and they do not make it easy to regain access. I won't use dba, there are more reliable options (according to what you are looking for)
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