This game publisher is probably the worse I have come across.The game is left without attention and the support is poor.The suport system is based on players accusations rather than concrete proof.The company does not comply with any of GDPR rules as they are not providing any information. Furthermore if you inquire information the support will come back with something like "This case will not be discussed any further, and seeing your spamming behaviour, I'm informing you that in case you continue I will block you from the support system. " Save your selves the time and the money.
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Gameforge AG