Been waiting 16 days since ordering my phone. Apparently there was a mechanical issue which caused a delay, although the tracking said my package had been collected. They tried to offer me an alternative twice during this time. 5 days ago, I was informed the delivery was back on schedule. The last update with the tracking was 5 days ago, where it has been "in transit in hub" ever since. How big is this hub? I have not had a reply from them since then.
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