As I approach the end of my third week waiting for a gaming console to be delivered, I'm very dissatisfied. There’s no direct way to contact the support team, only a communication form on their platform. Their responses are generic and unhelpful, saying, "We apologize for the inconvenience, it should be delivered by the end of next week." The tracking information appears to be fabricated, as it has shown "In transit in the hub" for the past eight days without any updates. Fortunately, I paid with a credit card, so I will report this service and seek a refund.
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