I’m out of $3,500. Don’t be the next one.Within receiving the camera, it started shutting off on its own. About a month or two later, the camera completely died. That’s when I was told it was actually the wrong model, which meant I could not send it to the U.S. service center for repair.The screenshots show the model that was represented to me versus what was actually provided.Instead of resolving the issue with a refund or proper replacement, the company kept the camera for a long time and dragged this into court. There was also ongoing confusion about who actually owns or operates the business, which made getting a straight answer extremely difficult.I tried to handle this professionally and privately before posting publicly. I’m sharing this so others can protect themselves — verify all equipment details in writing and be very cautious about leaving your gear or money with this business.
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