Review Time
First off, I read the disclaimer on their website. It stated that it is a small business and not the primary job for the people who run it. It did take a few weeks for the stickers. Like I said though, I expected that.
The stickers were packaged well. The stickers were thicker than I expected. The colors were bright, clear and the print was solid.
The customer service was outstanding. Emails were returned quickly and professionally.
If you need quality stickers, down the road, I highly recommend.
First off, I read the disclaimer on their website. It stated that it is a small business and not the primary job for the people who run it. It did take a few weeks for the stickers. Like I said though, I expected that. The stickers were packaged well. The stickers were thicker than I expected. The colors were bright, clear and the print was solid. The customer service was outstanding. Emails were returned quickly and professionally. If you need quality stickers, down the road, I highly recommend.
I ordered a Custom Skateboard on Nov 22. I emailed about it and they said they typically take a bit long than 10 days to create but is processing and will be sent out shortly. Not a problem as I wasn’t in a rush for it and am a small business owner as well. Never received any update so I checked in and was told on Jan 20th my board would be finished and sent out in the next day or two. It is now Jan 23rd (40 business days later) and still haven’t gotten an update. They have also blocked my social accounts now. I do not recommend ordering from this company as they have offered no solution or apology for the massive delays and lack of communication.
I was cautious to try Deathbystickers because I saw mixed (mostly bad) reviews, but I decided to give it a try — it was a huge mistake, and I would strongly advise anyone to steer clear.I ordered 20 custom sticker sheets to give them a try in early August, and the website says that due to “extremely high order volume, all orders can take up to 10 business days.” But my order was “ready to print” in early September (a month later), implying that they had just received my files and put it in their system, without even starting the printing. Near the end of September, I decided to message them on multiple platforms, including social media and email, etc; when I got no response, I had no choice but to file a dispute.Magically, my order was shipped out the next day after my dispute was filed. When it finally arrived, all the cut lines were wrong, so I couldn’t even use any of them because they never sent a confirmation of the cut lines either. However, I know I sent them the right files because I used a different company after and it came out exactly as I pictured. I received mail about the dispute because Deathbystickers sent the tracking information and said that they’ve had no prior contact with the customer (me) in regards to requesting a return or refund; that this was the first time they’ve had contact about the order; and that they have a return policy and the customer did not follow it. I’ve tried to contact them at least six different times so this is blatantly a lie, and I will never use this service ever again.
Recommends you use another company, Website is nice and all the guarantees of service seem great but, it's all false. Not the greatest business will go elsewhere for faster service with a team you can actually call. Orders not completed in time left in the air wonder if and when you will receive the order.
Worst customer service ever. Paid for an order over 2 months ago. I have never received my order or any communication for me to expect delays or updates on my order. They simply took my money and never sent the products. I have emailed them multiple times, sent them multiple DMs, and also tried to reach them in the shop app. They have completely ignored every attempt at communication with me. They never responded once. I’m a business owner myself and I know what it’s like to experience delays in shipping but one thing you never ever do is completely ignore your clients. At this point it’s starting to feel like they are just ripping me off and never going to send my order. And to top it off, I only had 5 or 6 items in my order. It was small. Less than 200 bucks. DO NOT WASTE YOUR MONEY WITH THIS COMPANY. They sent me a notice saying a shipping label was created a day or two after I placed my order and that’s it. They never actually mailed it. Like I said, they treat their customers like they don’t even exist. They will ignore you. I reached out to several other people that I know that ordered from them as well and they too had similar experiences.
I took advantage of their custom sticker deal. The stickers were high quality and came out really well. The price was really good for the quantity. I sent out a couple emails and both were responded to very quickly and professionally. The only thing I would say is the timeline to receive stickers is longer than similar companies. They do warn you about longer timelines and delivered within the stated timeline, so it wasn't a surprise.
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