I had a frustrating experience with Death by Stickers that I feel compelled to share. I placed an order and paid extra for priority shipping because the stickers were intended for a major event on March 1st. Not only did the order fail to arrive on time, but by March 11th—10 days after the event—they still hadn’t shipped.When I reached out, they admitted they were behind on orders and offered to refund my expedited shipping fee. While I appreciated that small gesture, it didn’t address the larger issue: the missed opportunity to distribute these stickers at my organization’s 5-year anniversary event, where hundreds of attendees from across the country were present. This was a rare and perfect moment for distribution, and it was completely lost due to their delay.I expressed that I was still interested in receiving the stickers but requested a partial discount since the primary purpose had passed. Unfortunately, they chose not to reply to this reasonable request and instead refunded my shipping fee without further communication. After waiting several days for a response that never came, I had no choice but to ask them to cancel my order entirely on March 16th. They canceled it promptly but failed to acknowledge or apologize for their lack of follow-through.As someone who works for a nonprofit, I value cost-conscious decisions and reliable service. While I understand small businesses face challenges, communication and accountability are critical—especially when customers are left empty-handed after paying for expedited services. The lack of response to my request for a discount felt dismissive and unprofessional.Unfortunately, based on this experience, I cannot recommend Death by Stickers. If you need timely service or responsive customer support, you may want to look elsewhere.
Claim your business profile now and gain access to all features and respond to customer reviews.
